Billing
Use Billing to understand charges for your organization, set up a deduction channel, manage your balance, and review billing statements. VeloDB Cloud collects usage data every minute, calculates charges hourly, and provides hourly and monthly statements for reconciliation and cost analysis.
Before you run production workloads, register a credit card or subscribe through a cloud marketplace so that an active deduction channel can cover your usage.
Note:
Prices vary by plan, region, cloud provider, and warehouse model.
Warning:
If your organization has no active deduction channel, paid SaaS warehouses are suspended and their data is deleted after 7 days. BYOC warehouses retain data while compute service fees are suspended.
SaaS and BYOC warehouses have different billing responsibilities. SaaS pricing includes infrastructure managed by VeloDB Cloud, while your cloud provider bills the infrastructure for a BYOC warehouse.
SaaS billing
For SaaS warehouses, VeloDB Cloud manages the underlying infrastructure and bills the following items.
The example prices below use AWS US East (N. Virginia) as the reference region. Actual prices vary by region and environment. For the latest pricing details, see the VeloDB Cloud pricing page.
| Billing item | Description | Example price |
|---|---|---|
| Compute | Billed by cluster compute resource usage, measured in vCPU-hours. | Standard: US$0.134 / vCPU-hour Premium: US$0.174 / vCPU-hour |
| Storage | Billed by stored data volume, measured in GB-hours. | US$0.00004 / GB-hour |
| Cache | Billed by cache usage, measured in GB-hours. | US$0.000332 / GB-hour |
| Data Transfer Fee | Billed for eligible ingress and egress data transfer traffic. | US$0.03 / GB |
Note:
Usage of the Meta Service and storage requests is not currently billed. VeloDB Cloud may introduce charges for these items in the future.
The baseline Frontend (FE) capacity is included at no charge. Scaling a warehouse's Frontend beyond the baseline is billed as Fe Compute by vCPU-hour. For details, see Scale Frontend Groups.
Data transfer fee for SaaS
The data transfer fee applies only to SaaS warehouses and takes effect on September 1, 2026, at 00:00 UTC. Data transfer usage before this date is not charged retroactively.
For billing purposes, billable data transfer includes:
- Ingress: Customer data transferred into VeloDB Cloud from your environment or external data sources through a billable connectivity path. Examples include ingestion through Stream Load, Routine Load, and CDC-based ingestion.
- Egress: Customer data transferred out of VeloDB Cloud to users, applications, clients, endpoints, downstream systems, external storage, or data lakes through a billable connectivity path. Examples include query result retrieval, endpoint-based subscriptions, exports, synchronization workflows, and writes to external storage.
VeloDB Cloud meters billable usage on the server side and shows the usage and charges in billing details. The following traffic is not charged as customer data transfer:
- Internal communication, system management, monitoring, maintenance, and operational traffic within VeloDB Cloud.
- Data transferred through a supported object storage integration path when the transfer stays within the same region and cloud provider.
Your cloud provider or a third-party service may apply separate network or data egress charges.
BYOC billing
For BYOC warehouses, compute and storage resources run in your cloud account. Your cloud provider bills those infrastructure resources directly, while VeloDB Cloud bills the compute service fee.
| Billing item | Description | Example price |
|---|---|---|
| Compute Service | Billed by cluster compute resource usage, measured in vCPU-hours. | Standard: US$0.11 / vCPU-hour Premium: US$0.143 / vCPU-hour |
Storage for snapshots and clones
VeloDB Cloud stores warehouse data as files and uses copy-on-write, so a snapshot or a cloned warehouse references existing files instead of copying them. How that storage is billed depends on the warehouse type:
- SaaS: VeloDB Cloud meters stored data volume per warehouse. A warehouse is billed for all the data files it references. Files shared between a warehouse and its own snapshots are billed once. A cloned warehouse is a separate warehouse, so it is billed for all the files it references, even though copy-on-write shares those files physically with the source warehouse.
- BYOC: Data files are stored in your own object storage bucket, and your cloud provider bills you for the physical data stored. Copy-on-write avoids duplicate storage for files that remain shared, but snapshots and cloned warehouses can add storage when new or changed files are written or retained.
Note:
VeloDB Cloud may optimize how shared storage is metered for SaaS warehouses in the future.
For how snapshots and clones share files, see How snapshots and clones use storage.
Deduction channels
Choose one of the following available deduction channels to pay for VeloDB Cloud usage:
| Channel | Description |
|---|---|
| Credit Card | Register a credit or debit card for automatic deduction. |
| Marketplace | Consolidate usage onto your AWS or Google Cloud bill. |
| Add Funds | Fund your cash balance by corporate bank transfer. |
| Credits | Activate credit codes issued by VeloDB Cloud. |
The deduction rules are as follows:
-
At the start of every hour, VeloDB Cloud calculates the bill for the customer organization for the previous hour.
-
VeloDB Cloud uses the following deduction sequence: Credits -> Cash -> Cloud Marketplace -> Credit cards.
- VeloDB Cloud first uses credits to offset the hourly bill.
- If the trial credit is 0 and an amount remains to be deducted, VeloDB Cloud deducts the amount from cash.
- If the cash balance is 0 and an amount remains to be deducted, VeloDB Cloud deducts the amount from the cloud marketplace.
- If you have subscribed to VeloDB Cloud through a cloud marketplace and authorized VeloDB Cloud to use marketplace deduction, VeloDB Cloud sends the deduction bill to the marketplace, which then deducts the fee from your cloud account.
- If you do not subscribe to a marketplace, VeloDB Cloud deducts the amount from the registered credit card.
Note:
Due to rounding or precision differences, the cloud platform's billing amount may vary slightly from VeloDB Cloud's calculated charges.
-
If your trial credit and cash balance are both 0, and you have not subscribed to VeloDB Cloud through a cloud marketplace or have not enabled the marketplace deduction channel, your organization is in arrears.
- Paid warehouses without monthly or yearly billing resources are suspended, and on-demand clusters in those warehouses are paused automatically with compute resources released.
- Cached and stored data is retained.
- SaaS paid warehouses retain data for 7 days and continue to incur charges.
- BYOC paid warehouses retain data while compute service fees are suspended.
To continue using VeloDB Cloud, ask your organization administrator to add funds, or subscribe through a cloud marketplace and enable the marketplace deduction channel.
For pricing details and cost estimates, see the VeloDB Cloud pricing page.
View billing overview
To view your billing overview:
- Log in to the VeloDB Cloud console.
- In the upper-left corner, click the organization name to open the Organization Overview page.
- In the left navigation pane, click Billing.
- Click the Billing Overview tab.
On the Billing Overview page, you can review the following information:
- Available Balance (USD): Shows the current balance of your deduction channel.
- Credit Balance (USD): Shows the current balance of your credit channel.
- Cache Balance (USD): Shows the current balance of your cache channel.
- Contract Balance (USD): Shows the current balance of your contract channel.
- Credit Limit (USD): Shows the current credit limit of your credit channel.
- Outstanding Balance (USD): Shows the current outstanding balance of your deduction channel. After recharging, the Outstanding Balance will be automatically offset within 1 hour.
You can also subscribe to cloud marketplace billing channels, add a credit card, and view your contract information.
View and export billing statements
To review or export hourly and monthly billing statements:
- Log in to the VeloDB Cloud console.
- In the upper-left corner, click the organization name to open the Organization Overview page.
- In the left navigation pane, click Billing.
- Click the Billing Statements tab. Filter statements by month, day, hour, or a specific time range.
Use the Summary tab to review billing status, deduction amounts, and outstanding balance.
Use the Details tab to review billed components and export a statement.