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Credit Card

A registered credit card is an automatic deduction channel for VeloDB Cloud usage. Add a card before your trial ends or before you run production workloads so that charges can be collected without manual top-ups.

How credit card billing works​

VeloDB Cloud collects usage data every minute and calculates charges hourly. Charges are applied automatically to your registered card based on your usage. Review the resulting charges on the Billing Statements page.

Warning:

If a credit card charge fails and no other active deduction channel, including cash, credits, or a cloud marketplace, covers the outstanding balance, warehouses in the organization stops. Data is retained for 7 days and then deleted.

Add a credit card​

  1. Log in to the VeloDB Cloud console.

  2. In the upper-left corner, click the organization name to open the Organization Overview page.

  3. In the left navigation pane, click Billing.

  4. On the Billing Overview page, find the Credit Card card and click Add.

  5. In the Add Credit Card dialog, enter the required billing information:

    • First Name and Last Name.
    • Your card details in the Credit Card field.
    • Street Address, Country, State / Province, City, and Postal Code.

  6. Click Confirm. After confirmation succeeds, the card is available as a deduction channel.

The Credit Card card on Billing Overview shows the option to add a card when no card is registered.

If you need to replace or remove a registered card, contact VeloDB Cloud support.

Review card billing​

Open Billing Statements from the Billing page to review the hourly, daily, or monthly charges associated with your organization.

See also​