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VeloDB Cloud Plans

VeloDB Cloud offers Standard and Premium plans for organizations using Software as a Service (SaaS) or Bring Your Own Cloud (BYOC) warehouses. Both plans support production workloads, including high availability, multiple clusters, autoscaling, configurable backups, and private connectivity. Premium adds capabilities for organizations that need additional identity controls, customer-managed encryption keys, or specialized support.

A plan belongs to an organization. It applies to every SaaS and BYOC warehouse in that organization, and plan pricing applies to the organization's clusters. Review the regional pricing and billing details before choosing a plan.

Compare plans​

CapabilityStandardPremium
Unlimited storage✅✅
Multi-cluster computing architecture✅✅
Multiple availability zones✅✅
PrivateLink✅✅
Manual expansion & auto elastic scaling✅✅
Configurable backups✅✅
High-availability virtual clusters✅✅
Google and Microsoft account authentication✅✅
SAML single sign-on❌✅
TDE and CMEK (customer-managed keys)❌✅
Single-tenant Meta Service for SaaS warehouses (on request)❌✅
Consultative migration guides❌✅
Level 0 severity response timeWithin 1 hour, business hoursWithin 10 minutes, 24/7

Note that response times are targets for planning purposes, not commitments. Your agreement with VeloDB Cloud governs.

The following is a short rule of thumb for choosing between the two plans:

  • Standard is enough for most production workloads where you control the security model from the warehouse and cloud-account level.
  • Choose Premium when you need SAML SSO, customer-managed encryption keys, single-tenant Meta Service isolation, or a faster Level 0 support response.

Single-tenant isolation on Premium SaaS warehouses​

In each region, all of your organization's SaaS warehouses store their data in a storage bucket dedicated to your organization. The difference between the plans is the metadata layer. The Meta Service holds catalog and transaction metadata, and it runs at one of three isolation levels:

  • Multi-tenant (shared across organizations): one Meta Service serves warehouses from many organizations, and its capacity is pooled across customers. This is the level on Standard.
  • Single-tenant per organization: a Meta Service in the region is reserved for your organization and shared by all of your organization's warehouses. This is the level on Premium, which provides single-tenant isolation for the storage and metadata layers.
  • Dedicated per warehouse: a Meta Service serves a single warehouse, making that warehouse its own fault domain, so problems in other warehouses' Meta Services cannot affect it. This is available on Premium for critical workloads and is arranged with VeloDB Cloud support.

A warehouse's Meta Service is fixed when you create the warehouse and you cannot change it later. Only warehouses created after a single-tenant Meta Service is enabled for your organization use it. Existing warehouses keep running on the Meta Service they were created with and cannot be migrated to a different one. To move a workload onto a single-tenant Meta Service, create a new warehouse after it is enabled and migrate the workload into it.

A single-tenant Meta Service currently requires a request to VeloDB Cloud support and is not yet provisioned automatically when you switch to Premium. To enable a single-tenant Meta Service for your organization, or a dedicated per-warehouse Meta Service for a critical workload, contact VeloDB Cloud support before you create the warehouse. When a single-tenant Meta Service becomes the default on Premium or a choice you can make at warehouse creation, this page will be updated.

This applies to SaaS warehouses. BYOC warehouses run in your own cloud account, so their storage and Meta Service are already dedicated to your organization on every plan.

Find your plan and pricing​

To view your organization's current plan, do the following:

  1. Log in to the VeloDB Cloud console.
  2. In the upper-left corner, click the organization name to open the Organization Overview page.
  3. In the left navigation pane, click Plans.
  4. At the top right of the Plans page, select the Region to view pricing for a specific region. Prices and certain feature availability can vary by region, so make sure the selector is on the region you care about before reading the cards.

Choose Standard if its organization-level identity controls and shared Meta Service are appropriate for your workloads. Choose Premium if you need SAML single sign-on, customer-managed keys, a single-tenant Meta Service for SaaS, or Premium support and migration guidance.

To view your organization's current plan and regional pricing or switch plans, follow Choose a Plan.

See also​

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