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Legal

Find the agreements, privacy notices, and policies that govern VeloDB services. Use the resources below to review the terms relevant to your organization and deployment.

ResourceDescription
General Terms and ConditionsReview the master terms governing customer access to and use of VeloDB products and services.
VeloDB Cloud AddendumReview product-specific terms for VeloDB Cloud.
VeloDB BYOC AddendumReview terms for bring-your-own-cloud and customer-managed cloud deployments.
Data Processing AddendumReview VeloDB's data processing terms for Customer Personal Data.
Contracting EntitiesFind the VeloDB entity, governing law, and dispute forum that apply based on your location.
Security AddendumReview technical and organizational measures for protecting Customer Data and Customer Personal Data.
Support Services PolicyReview support scope, channels, response targets, responsibilities, and exclusions.
Acceptable Use PolicyReview acceptable use restrictions and security testing requirements.
Service Level AgreementReview availability commitments and service credit terms.
SubprocessorsReview subprocessors that support VeloDB Cloud and BYOC.
Customer Offboarding GuideLearn how to leave VeloDB and understand data export and deletion scope.
Terms of ServiceReview the terms that govern access to and use of VeloDB services.
Privacy PolicyReview how VeloDB collects, uses, shares, and protects personal information.
Cookie PolicyLearn how VeloDB uses cookies, analytics, and tracking technologies.
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