Legal

Use this page as a bridge from the VeloDB Cloud security documentation to the current VeloDB legal resources. You can return to the Cloud security docs from the left sidebar at any time.

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Legal resources

Resource	Description
General Terms and Conditions	Review the master terms governing customer access to and use of VeloDB products and services.
VeloDB Cloud Addendum	Review product-specific terms for VeloDB Cloud.
VeloDB BYOC Addendum	Review terms for bring-your-own-cloud and customer-managed cloud deployments.
Data Processing Addendum	Review VeloDB's data processing terms for Customer Personal Data.
Security Addendum	Review technical and organizational measures for protecting Customer Data and Customer Personal Data.
Support Services Policy	Review support scope, channels, response targets, responsibilities, and exclusions.
Acceptable Use Policy	Review acceptable use restrictions and security testing requirements.
Service Level Agreement	Review availability commitments and service credit terms.
Subprocessors	Review subprocessors that support VeloDB Cloud and BYOC.
Customer Offboarding Guide	Learn how to leave VeloDB and understand data export and deletion scope.
Customer License Agreement	Review the customer agreement for VeloDB products and services.
Terms of Service	Review the terms that govern access to and use of VeloDB services.
Privacy Policy	Review how VeloDB collects, uses, shares, and protects personal information.
Cookie Policy	Learn how VeloDB uses cookies, analytics, and tracking technologies.