Cookie Policy
Last updated: June 30, 2026
Introduction
This Cookie Policy explains how VELODB TECHNOLOGY INTERNATIONAL PTE. LTD., VELODB INC., and our affiliates and subsidiaries (collectively, "VeloDB", "we", "us", and "our") use cookies and similar technologies on websites, documentation pages, cloud signup and login pages, trust center pages, landing pages, forms, and other online properties that link to this Cookie Policy (collectively, the "Sites").
This Cookie Policy should be read together with our Privacy Policy, which explains how we collect, use, disclose, retain, and protect personal information. If you have questions about this Cookie Policy or our privacy practices, you may contact us at privacy@velodb.io.
What are cookies and similar technologies?
Cookies are small text files placed on your browser or device when you visit a website. Cookies may store information such as a unique identifier, language or region preference, login or session state, security signal, page view, referral source, or site interaction.
Cookies may be set directly by VeloDB on our domains or by service providers and partners that support our Sites. Cookies may last only for a browser session or remain until they expire, are deleted, or are otherwise limited by browser controls.
We may also use similar technologies, including local storage, session storage, pixels, tags, SDKs, scripts, session replay tools, log data, and device or browser identifiers. In this Cookie Policy, we use "cookies" to refer to cookies and these similar technologies.
How we use cookies
We use cookies for the following purposes:
| Category | Purpose | Choice |
|---|---|---|
| Strictly necessary and security cookies | Provide and protect the Sites, remember privacy choices, support forms, maintain sessions, prevent fraud and abuse, perform load balancing, and protect service integrity. | These are necessary to provide the Sites or a service you request and cannot be disabled through our cookie tools. |
| Functional cookies | Remember preferences such as language, region, or interface settings, and support optional site features. | Where required by law, we use these only with consent unless they are necessary for a feature you request. |
| Analytics and performance cookies | Understand how visitors use the Sites, measure performance, improve content, diagnose issues, and understand aggregate usage trends. | Where required by law, we use these only with consent. |
| Marketing and advertising cookies | Measure campaigns, understand referrals, support advertising or retargeting, and improve marketing effectiveness. | Where required by law, we use these only with consent. Where applicable law provides opt-out rights, you may opt out as described below or in our Privacy Policy. |
| Support, forms, chat, and AI assistant technologies | Support contact forms, newsletter subscriptions, chat or conversation features, documentation assistance, Trust Center workflows, and request routing. | Consent or opt-out treatment depends on the feature and applicable law. Some form or support functions may be necessary to provide a service you request. |
Consent and your choices
Where applicable law requires prior opt-in consent, we ask for your consent before using non-essential cookies such as analytics, performance, session replay, marketing, advertising, or non-essential support technologies. We do not treat silence, inactivity, pre-ticked boxes, or continued browsing alone as consent where affirmative consent is required.
Where cookie controls are available on the Sites, those controls may allow you to accept, reject, or manage non-essential cookies, depending on the options presented. Where controls permit it, you may withdraw or change your cookie choices. Withdrawing consent does not affect processing that occurred before withdrawal.
You can also control cookies through your browser settings. Browser controls may allow you to block or delete cookies, receive notifications when cookies are set, or limit certain tracking technologies. If you block all cookies, some features of the Sites may not work correctly.
Where applicable law provides rights to opt out of sale, sharing, targeted advertising, or similar processing, you may exercise those rights as described in our Privacy Policy or by contacting privacy@velodb.io. We process legally recognized opt-out preference signals in accordance with applicable law where the Sites are configured to detect and process those signals.
Cookies and technologies we use
The following table describes cookies and similar technologies that we use or may use on the Sites. Cookie names, providers, domains, and durations may change as our Sites and providers change.
| Provider or technology | Examples | Party | Category | Purpose | Typical duration |
|---|---|---|---|---|---|
| VeloDB sites and security services | __sec__cid, __sec__fid, __sec__ghost, __sec__token, __sec_crid, __sec_tid, and similar security identifiers | First-party or service-provider | Strictly necessary / security | Security, fraud prevention, abuse prevention, bot detection, service integrity, and related site protection. | Session to about 1 year, depending on configuration. |
| Cloudflare and service-provider security cookies | __cf_bm and similar security cookies on service-provider domains | Third-party service-provider | Strictly necessary / security | Bot management, traffic security, and protection for third-party services used by the Sites. | Usually about 30 minutes. |
| Language and interface preferences | i18next and similar preference keys | First-party | Functional | Remember language or interface preferences. | Session or persistent, depending on configuration. |
| Google Analytics and Google tag | _ga, _ga_<container-id>, including _ga_7Y6E7CJGBX | First-party cookies with Google as provider | Analytics and performance | Measure visits, page views, traffic sources, and usage trends. | Up to 2 years or as configured; browser limits may shorten the duration. |
| Google Ads and Google measurement | _gcl_au, Google Ads conversion requests, Google ad services requests | First-party and third-party | Marketing and advertising | Measure advertising conversions, campaign performance, and referrals. | Often about 90 days for _gcl_au; other Google identifiers vary by Google service and browser controls. |
| Google Tag Manager | GTM-5HBZGVRH container | Tag management | Tag management | Load and manage analytics, marketing, and other tags on the Sites. | GTM itself is a tag manager; cookies depend on the tags it loads. |
| Microsoft Clarity | _clck, _clsk, CLID, MUID, MR, SM, ANONCHK | First-party and third-party | Analytics and performance / session replay | Understand visitor interactions through analytics, heatmaps, session replay, and related diagnostics. | Session to about 1 year for cookies, depending on Microsoft configuration; Clarity recordings are generally retained by Microsoft for limited periods described in Microsoft documentation. |
| HubSpot | __hstc, __hssc, __hssrc, hubspotutk, forms, analytics, ads pixel, banner, collected forms, and script loader technologies | First-party and third-party | Forms, support, analytics, and marketing | Support forms, subscriptions, lead management, marketing analytics, chat or conversation workflows, and visitor recognition. | Session, about 30 minutes, or about 6 months, depending on cookie. |
| PostHog | ph_phc_..._posthog, analytics, web vitals, surveys, recorder, and autocapture technologies | First-party with PostHog as provider | Analytics and performance / product analytics | Measure use of the Sites and documentation, understand feature usage, detect errors or dead clicks, collect web vitals, and support surveys or session recording where enabled. | About 1 year or as configured. |
| Matomo / SelectDB analytics | _pk_id, _pk_ses, analytics.selectdb.com/matomo.js | First-party or analytics service-provider | Analytics and performance | Measure cloud signup and related site usage. | About 13 months for _pk_id and about 30 minutes for _pk_ses, or as configured. |
| LinkedIn Insight Tag | LinkedIn Insight scripts and related LinkedIn cookies | Third-party | Marketing and advertising | Measure LinkedIn campaign performance, referrals, and conversions. | Varies by LinkedIn cookie and browser controls. |
| Reo.dev and similar revenue intelligence or account-based marketing tools | Reo.dev scripts, _c_..., _nb_..., and similar identifiers | Third-party or service-provider | Marketing and analytics | Visitor identification, account-based marketing, revenue intelligence, and related campaign measurement. | Session to about 1 year, depending on provider and configuration. |
| Vercel Insights and similar site analytics | Vercel Insights script and related telemetry | Service-provider | Analytics and performance / diagnostics | Measure page performance, reliability, or site analytics. | Varies by provider and configuration. |
| Stripe | js.stripe.com and related technologies | Third-party service-provider | Strictly necessary / security / payment support | Payment processing, fraud prevention, and secure checkout where payment features are used. | Varies by Stripe feature and browser controls. |
| Alibaba Cloud Captcha and similar security tools | AliyunCaptcha, FeiLin, and related technologies | Third-party service-provider | Strictly necessary / security | Bot detection, captcha, abuse prevention, and account or signup protection. | Varies by provider and configuration. |
| Vanta Trust Center and diagnostics providers | Vanta Trust Center scripts and related diagnostics technologies, including Datadog configuration where used | Third-party service-provider | Strictly necessary / analytics | Operate the Trust Center, support security document access and request workflows, and diagnose Trust Center issues. | Varies by provider and configuration. |
| Documentation AI assistant | Litefuse Ask AI and similar documentation assistant technologies | Third-party service-provider | Support / AI assistant / functional | Provide documentation assistance and process questions submitted through the assistant. | Varies by provider and configuration. |
Google Analytics
Certain Sites use Google Analytics and Google tags to help us understand how visitors use the Sites. Google Analytics may collect information such as pages viewed, referral URLs, browser and device information, approximate location derived from IP address, events, and cookie identifiers. Google processes this information on our behalf for analytics and measurement purposes and may process data in accordance with Google's own terms and policies.
Where required by law, we use Google Analytics only after you consent to analytics cookies. We may use Google Consent Mode or similar tools to communicate your consent choices to Google.
Microsoft Clarity and session replay
Certain Sites use Microsoft Clarity to understand how visitors interact with our Sites, including through analytics, heatmaps, session replay, and related diagnostics. Clarity may collect information such as clicks, scrolls, page views, browser and device information, approximate location, and unique identifiers. Microsoft may process Clarity data on our behalf and may also use data as described in Microsoft's terms and privacy documentation.
Session replay tools are used to understand site usability and diagnose site issues. They are not intended for collecting passwords, payment card details, confidential customer data, or sensitive personal information through public website pages. Do not submit confidential customer data or sensitive personal information through public website forms, documentation assistants, or support features unless VeloDB has expressly approved that channel for the relevant data.
Where required by law, we use Microsoft Clarity only after you consent to analytics or performance cookies, and we may use Clarity consent controls to communicate your choices.
Marketing, advertising, and referral measurement
Some Sites use marketing and advertising technologies, including Google Ads, LinkedIn Insight Tag, HubSpot, Reo.dev, and similar technologies, to measure campaign effectiveness, understand referrals, support lead generation, and improve our communications. These technologies may identify your browser or device over time and across websites or services, depending on the provider and your choices.
Where required by law, we use these technologies only after you consent to marketing cookies. Where applicable law gives you the right to opt out of sale, sharing, targeted advertising, or similar processing, we provide opt-out choices as described in this Cookie Policy and our Privacy Policy.
Support, forms, chat, and AI assistant features
When you use forms, support workflows, newsletter subscriptions, chat features, Trust Center request workflows, or documentation AI assistant features, we and our service providers may process the information you submit and related technical information needed to provide the feature, prevent abuse, route requests, and respond to you. If you submit questions or other content to an AI assistant or support feature, that content may be processed by the relevant provider to provide the response and operate the feature.
Retention
Cookie lifetimes vary by cookie and provider, as described in the table above. Some cookies expire when your browser session ends, while others remain until they expire, you delete them, or browser controls limit them.
We retain personal information collected through cookies and similar technologies for as long as needed for the purposes described in this Cookie Policy and our Privacy Policy, including to provide and secure the Sites, honor privacy choices, analyze site performance, support communications, comply with legal obligations, resolve disputes, and enforce our agreements. Where a provider controls the storage period for its own cookies or analytics records, that provider's retention settings and documentation may also apply.
International transfers
Some providers used on the Sites may process information in the United States or other countries outside your country or region. We address international transfers of personal information as described in our Privacy Policy, including through appropriate contractual, legal, and technical safeguards such as the EU Standard Contractual Clauses, the UK International Data Transfer Addendum, and participation in the EU-U.S. Data Privacy Framework, UK Extension, and Swiss-U.S. Data Privacy Framework where applicable.
Privacy rights
Your privacy rights, including rights to access, delete, correct, or opt out of certain processing where available under applicable law, are described in our Privacy Policy. You may contact us about this Cookie Policy or your privacy rights at privacy@velodb.io.
Updates to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our Sites, cookies, providers, legal requirements, or business practices. The "Last updated" date at the top of this Cookie Policy indicates when it was last updated.
Contact us
If you have questions about this Cookie Policy or our use of cookies, please contact us at privacy@velodb.io or through our Contact Us form.