Subprocessors
Last updated: October 28, 2026
To provide VeloDB Cloud, we engage the subprocessors listed below to process Customer Personal Data on our behalf. We assess each vendor against our security and compliance standards and keep this page current. A subprocessor is a VeloDB affiliate or a third party we engage to help deliver the service.
Unless a section notes otherwise, the subprocessors below apply to both VeloDB Cloud and VeloDB BYOC (bring your own cloud).
Cloud providers
This section applies to VeloDB Cloud only. It does not apply to BYOC, where the infrastructure runs in your own cloud account. You select the provider and region.
| Subprocessor | Description of processing | Location |
|---|---|---|
| Amazon Web Services, Inc. | Cloud hosting and infrastructure provider | Customer selected |
| Google Cloud Platform (Google LLC) | Cloud hosting and infrastructure provider | Customer selected |
| Microsoft Corporation (Azure) | Cloud hosting and infrastructure provider | Customer selected |
Control plane
The control plane hosts the management console, sign-in, metadata, and the SQL editor.
| Subprocessor | Description of processing | Location |
|---|---|---|
| Amazon Web Services, Inc. | Hosting of the VeloDB control plane | United States |
AI features
If you use AI features, your inputs are processed by the provider below to generate a response.
| Subprocessor | Description of processing | Location |
|---|---|---|
| Amazon Web Services, Inc. (AWS Bedrock) | Generative AI model hosting | United States |
Support
If you include Customer Personal Data when you contact support, it may be processed by these providers.
| Subprocessor | Description of processing | Location |
|---|---|---|
| Microsoft Corporation (Office 365) | United States | |
| Slack Technologies, LLC (Salesforce, Inc.) | Support messaging | United States |
| Atlassian Pty Ltd (Jira Service Management) | Support ticketing | United States |
Billing
If you pay by credit card, your billing details are processed by Stripe.
| Subprocessor | Description of processing | Location |
|---|---|---|
| Stripe, Inc. | Payment and billing processing | United States |
VeloDB Affiliates
The following VeloDB affiliates support the provision, operation, and maintenance of the service.
| Affiliate | Location |
|---|---|
| VeloDB Inc. | United States |
| VeloDB Technology International Pte. Ltd. | Singapore |
Changes to this list
At least 30 calendar days before a new or replacement subprocessor begins processing Customer Personal Data, VeloDB updates this page and emails a notice to everyone who has signed up for subprocessor updates. To sign up, send the email addresses that should receive these notices to privacy@velodb.io. You can object within 10 calendar days after receiving the notice, as described in Section 7 of the Data Processing Addendum. For questions about this list, contact privacy@velodb.io.