Account and Organization

This chapter covers everything you manage outside an individual warehouse: your personal account, and the organization that contains your warehouses.

Open the panel from your avatar in the bottom-left corner, or from the Settings menu item under Manage. The panel is split into two groups:

Group	Pages
Account	Profile, Security, Notifications
Organization	Members, Billings, Plans, Cloud Settings, Activity Logs, Organization Details

Account

Account settings apply to you personally. They follow your user across every organization you belong to.

Profile

Displays your name and email. These are read-only on this page; update them through the password-recovery flow if you need to change the email.

Security

Change your console password and turn on multi-factor authentication (MFA).

Change password

Enter the current password, then the new password, and save. The new password takes effect on your next sign-in.

Multi-factor authentication

MFA adds an extra sign-in step: VeloDB Cloud verifies both your password and a one-time code from an authenticator app (Google Authenticator, Authy, or similar).

To enforce MFA on every member of the organization, see Organization → Members below.

Notifications

Control which events generate notifications for you. Notifications include account events, authorized warehouse events, cluster operations, and alert firings.

Switch to Scheduled Events to see upcoming scheduled activities.

Scheduled events come from two sources:

• System-initiated — for example, automatic core-version upgrades based on your patch-upgrade policy.
• User-initiated — for example, a manual core-version upgrade you scheduled for a specific window.

Some events (version upgrades, for instance) may briefly disconnect clients; make sure your applications have a reconnection mechanism.

You can modify the scheduled window or cancel the event up to the moment it runs.

Organization

Organization settings apply to the whole organization and to every warehouse inside it.

An Organization is the billing unit. Each organization is billed separately — we recommend dividing organizations by cost unit. A user can belong to multiple organizations.

To switch the current organization, open the user menu and switch organization.

Members

Members is where you invite and manage the people in your organization.

Invite members

Organization admins can invite new users and assign them a role. New users join the organization by activating the link in the invitation email.

Roles

An organization has three built-in roles. You can also create custom roles with any combination of the four permission categories.

Role	Manage Access Control	Manage Billing	Manage Organization	Manage Warehouses
Organization Admin	Yes	Yes	Yes	Create / Edit / View / Query / Monitor
Warehouse Admin	No	No	No	Edit / View / Query / Monitor
Warehouse Viewer	No	No	No	View / Query / Monitor

To create a custom role, pick a role name and tick the permissions you want. Custom roles can be edited or deleted.

The user who creates the organization is automatically the Organization Admin.

Organization-wide MFA

Turn on organization MFA to require every user in the organization to complete multi-factor authentication at sign-in.

Billings

For payment-method management, marketplace subscriptions, and bill statements, see the standalone Billing chapter.

Plans

For Standard vs Premium plans, what each plan includes, and how to switch, see the standalone Plans chapter.

Cloud Settings

Cloud Settings manages cloud-account integrations used by BYOC warehouses.

Documentation for this page is pending.

Activity Logs

Activity Logs is the organization-level audit trail. VeloDB Cloud records every change made to the organization — including the activity, time, IP, and user — and displays the history on this page so you can review what happened and who did it.

Organization Details

Organization Details shows the organization ID, creation time, and name.