Marketplace on AWS

VeloDB Cloud on AWS Marketplace supports two subscription types:

Subscription	When to use
PAYG (Pay-As-You-Go)	Public listing with on-demand billing. Anyone can self-serve subscribe at the standard rates.
Private Offer	Custom commercial terms negotiated with the VeloDB sales team. You receive a private offer link by email and accept it on AWS Marketplace. A private offer comes in one of two forms: • Consumption-based — same hourly, usage-based metering as PAYG, billed at your negotiated rates. • Committed Contract — prepay credits up front or in installments to secure a deeper discount. Usage is drawn down from the contract balance first.

Note Both subscription types use the same authorization flow on the VeloDB Cloud side — the only difference is how you reach the AWS Marketplace subscribe page. After subscribing, charges go to the same AWS account regardless of subscription type. For how charges are metered and invoiced, see How billing works. AWS Marketplace is only a billing and payment channel — it works with both SaaS and BYOC warehouses and does not change how a warehouse is deployed.

PAYG subscription

1. On the Billing Overview page, click Subscribe on the Cloud Marketplace card, find AWS Marketplace in the drawer, and click Go to Subscribe to open the VeloDB Cloud product page on AWS Marketplace.

   

   Tip You can also reach the same product page directly from AWS: go to AWS Marketplace, search for velodb, and open VeloDB Cloud (Pay As You Go). Then continue from the next step.

2. On the AWS Marketplace product page, click View purchase options.

   

3. Click Subscribe. When the page shows "You are currently subscribed to this offer", click Set up your account to open the VeloDB Cloud authorization page.

   

4. Sign in to VeloDB Cloud on the authorization page.

   

5. Pick the target organization from the list and click Confirm Authorization. Once authorization succeeds, your AWS account starts being charged for VeloDB Cloud usage.

   

6. Click Check to return to Billing Overview. When AWS Marketplace appears under the cloud-marketplace deduction channels, the setup is complete.

   

   

Private Offer subscription

A Private Offer is created and sent to you by the VeloDB Cloud sales team. It carries custom commercial terms (committed spend, discounted rate, multi-year contract, etc.) that are not available on the public PAYG listing.

Before you start

• Reach out to VeloDB sales at support@velodb.io to negotiate the offer terms.
• Provide the AWS account ID that will subscribe to and pay for VeloDB Cloud usage. The Private Offer is bound to this account; only this account can accept the offer.
• Once terms are agreed, the sales team publishes the Private Offer to your AWS account and emails you a Private Offer link (an AWS Marketplace URL).

Accept the Private Offer

1. Sign in to the AWS account that received the offer. Then open the Private Offer link from the email.

   The link takes you to the VeloDB Cloud product page on AWS Marketplace, with the Private Offer preselected.

2. Review the offer details — pricing, contract length, payment schedule, and any custom dimensions. Make sure they match what you negotiated with VeloDB sales.

   

3. Click Accept Offer. Acknowledge the EULA and complete payment setup if requested.

   

4. After AWS confirms the subscription, click Set up your account to open the VeloDB Cloud authorization page.

   

5. Sign in to VeloDB Cloud, pick the target organization, and click Confirm Authorization — same as the PAYG flow.

   

6. Return to Billing Overview and verify that AWS Marketplace appears under the cloud-marketplace deduction channels. Subsequent VeloDB Cloud usage is billed against the AWS account that accepted the Private Offer.

Accept a Committed Contract offer

A Committed Contract offer lets you prepay credits (up front or in installments) to secure a deeper discount. The acceptance flow is the same as Accept the Private Offer above, with two differences:

• Choose the amount before accepting — on the offer page, scroll to Pricing details, select VeloDB Contract Usage, and enter the number of units to prepay. One unit equals $1.00 USD (for example, entering 100 purchases $100.00 of contract credit). Then click Accept Offer.
• A contract appears after setup — once authorization succeeds, a new entry appears in the Contracts section of the Billing Overview page, showing the contract's start/end time, status, total value, used amount, and remaining balance.

VeloDB Cloud draws usage down from the contract balance first; see How billing works for what happens when the balance is exhausted.

How billing works

This applies to every AWS Marketplace subscription, regardless of how you subscribed.

• Metering and invoicing — VeloDB Cloud reports your usage to AWS hourly. AWS bills you monthly and issues the invoice; VeloDB Cloud does not bill you directly through this channel.
• Where to see your charges — open the Billing Statements tab on the Billing page in VeloDB Cloud to review detailed usage and billing statements. The official invoice is issued by AWS.
• Committed Contract drawdown — if you accepted a Committed Contract offer, VeloDB Cloud deducts usage from the contract balance first. When the contract balance is exhausted (reaches zero), VeloDB Cloud automatically falls back to standard PAYG metering — reporting hourly usage to AWS for monthly billing — so your service is not interrupted.

Manage your subscription

Once authorization succeeds, the Cloud Marketplace card on the Billing Overview page shows the AWS logo, and its link changes from Subscribe to Unsubscribe. This confirms AWS Marketplace is the active deduction channel.

To stop using AWS Marketplace as your deduction channel, click Unsubscribe on the Cloud Marketplace card.